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FLS VISITOUR for Microsoft Dynamics CRM sets a new standards in the resource planning

Heikendorf near Kiel, Germany – Following an intensive development, FLS GmbH has released a version of FLS VISITOUR cost-led appointment booking, field force schedule and route optimization solution which is embedded within Microsoft Dynamics CRM.

FLS VISITOUR for Microsoft Dynamics CRM combines two powerful system and extends the strength of both. For more than 10 years FLS VISITOUR has been the recognized software leader in the area of scheduling and workforce management. FLS VISITOUR is easy to integrate with leading ERP systems or is also available as a stand-alone solution. FLS VISITOUR is the only solution with the unique PowerOpt technology; an algorithm developed by FLS that provides extremely accurate and quick calculations for route planning.
MS Dynamics CRM enables 360°customer support. The user interface of FLS VISITOUR for Microsoft Dynamics CRM is the same as in MS Dynamics CRM so will be familiar for customers to use.
FLS VISITOUR extends the existing CRM system with relevant capabilities such as as skills management, setting for cost and planning, address geocoding, and integrated mapping. Optimal short and long term appointments (the most cost effective timeslots to attend) can be coordinated within seconds. With FLS MOBILE or Microsoft Mobile Client, the planning team will always be in direct contact with field staff who can report their actual status directly into the system and all the relevant data is available in real-time. On this basis FLS VISITOUR for Microsoft Dynamics CRM can continually optimize the scheduling to be effective and economical.
The latest acquisition of Parature by Microsoft leads to a completely homogeny solution for the optimization and scheduling on basis of Microsoft Dynamics CRM – simply Dynamics WFM.
„With this unique solution we can offer an integral software solution to our customers and partners which supports the whole process chain of marketing, sales and service“, said Carsten Groth, Technical Product Manager and Microsoft-MVP. „Most important to our Customers is that the scheduling optimization leads to reduced cost up to 20 % and improved customer satisfaction at the same time“ he followed.
You can find further information for cooperationpartner here.

About FLS GmbH:
FLS is the recognized technology leader in the development and implementation of workforce management, route optimization and mobile solutions. Since its foundation, FLS is independent and owner-managed and we offer expertise to both small and medium-sized enterprises as well as global corporations, using our experience in the development and implementation of Workforce Management Software for nearly 20 years. Industry leaders such as IBM, Jungheinrich and Sky rely on FLS VISITOUR. All products are develop in Germany by a continuously growing team of highly qualified mathematicians, information scientists, and economists. Our aim is to ensure that our solutions are undisputedly the fastest, leanest, and smartest solutions on the market. The FLS headquarters are in Heikendorf near Kiel and further offices in Germany, UK, Netherlands and Scandinavia.

Britta Blömke
Schlosskoppelweg 8
24226 D- Heikendorf
+49(0)431 – 23971-30

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