The Microsoft Customer Questionnaire for re-profiling ESTOS as a Gold Competency Partner confirms the above-average, high quality of the software and the satisfaction of reference customers.
Starnberg, Germany, 12/04/2012 – ESTOS, an independent Unified Communications software vendor from Starnberg, Germany, has qualified for the highest achievable partner status offered by Microsoft. With this status, the company has once again earned the Microsoft Gold Software Development competency for information worker solutions with a specialization in the field of Unified Communications. This certification confirms the high quality of ESTOS software after a comprehensive and demanding, technical examination. As part of the examination, several of ESTOS” reference customers had to evaluate the ESTOS company with regard to technological consulting skills, security and software stability, as well as the knowledge of the ESTOS team. In these evaluations, ESTOS achieved positive results well above average.
Only those companies, which can guarantee an ideal of technical expertise and secure, stable software products in the Microsoft environment, are awarded the highest status in the Microsoft Partner Program, the Gold Competency status. Karin Budde, the Team Manager of the Microsoft Partner Network, says: “Of approximately 38,500 Microsoft partners in Germany, only about one percent fulfill our strict criteria. In order to earn the Gold Competency status, the partner”s software solution must be appropriate for the highest level of technical demands. The partner must train and certify selected employees in areas of technology licensing sales know-how, must present a sufficient number of customer references and must have completed a customer satisfaction survey successfully.” To accomplish this, questionnaires, which have been commissioned by Microsoft and objectively designed by an independent marketing research service, ensure absolute customer satisfaction. The results prove that both decision makers and users have been convinced through their use of the products from the Unified Communications software vendor, ESTOS, of the improvement of communications and collaboration, both within and between companies, and of the ESTOS team”s technical knowledge and high level of dedication for their customers.
Furthermore, the successfully completed, technical validation of the ProCall Enterprise Unified Communications solution by an independent institute was crucial for achieving the Microsoft Gold Partner status. This solution from ESTOS has been awarded the highest classification for the “Certified for Windows Server 2008 R2” generation of Microsoft servers. Over the course of this validation process, the ESTOS best seller was subjected to over 100 individual tests as part of the comprehensive testing procedure, which confirmed that the software conforms to the highest standards worldwide in the view of the telecommunications and information technology world.
ProCall Enterprise is a Unified Communications solution for small- and medium-sized companies, which provides features like classic CTI, instant messaging and presence management for the improvement of collaboration within the company and, by the new technological concept of Federation, with associated organizations extending beyond prior corporate boundaries as well. The most recent version of ProCall 4+ Enterprise has distinguished itself through innovative features in the fields of mobility (native apps for iOS and Android), collaboration (group journals and simplified desktop sharing) as well as federation. In addition to the SIP/SIMPLE open standard, ProCall Enterprise also supports the XMPP protocol for federation, so that the integration of platforms from manufacturers such as Microsoft (Lync), Cisco (Jabber) and Google (Talk) is possible and presence information and instant messages can be securely exchanged between companies.
Since 1997, ESTOS GmbH has been developing innovative standard software and today is a leading supplier of Unified Communications products with more than one million licenses sold. CTI and SIP-based solutions are used for the optimization of the workflow in communication-intensive departments for small and medium-sized companies. Today numerous strategic technology partners and resellers in Europe, benefit from ESTOS” know-how. The independent software vendor is based in Starnberg, Germany, near Munich and has a branch office in Udine, Italy as well as in Doetinchem near Arnhem, Netherlands.
Petersbrunner Strasse 3a
82319 Starnberg, Germany
+49 8151 368 56 132